It’s hard to keep on top of all your supply orders. Between placing orders and keeping your providers updated on delivery dates, you have an endless number of details to manage. Fortunately, Caresfield makes it easy to order supplies online!
Whether you are a multi-hospital enterprise or a single physician’s office you’ll find it easy to keep your labels, ID bands and other products in stock with our online system. Once you’ve registered for your online account, it will only take moments to place orders for your system. Just log in and head to “My Products” and you’ll see a list of everything you currently order.
Next, you can browse our online catalog to see if we can provide a solution for any quality problems your providers have reported.
Frequently Asked Questions about Ordering Supplies Online
How can I find the item(s) I order?
Once you log into your account, the products your facility currently orders are listed in the “My Products” section.
Can I pay with a credit card?
Yes. When checking out you will be prompted to select a payment method. Click on “Credit/Debit Card” to pay with a credit card.
How do I add or change an address?
Go to “My Account” and click on “Address Book”. The address book screen allows you to edit existing addresses or click on “Add New Address” to create a new one.
Can I use my own login to access our account?
Yes, you can go to our website to create your own login. Go to “Login” and “Create an Account.” Fill out the registration form, including your facility account number and billing zip code. Your login will be approved within one business day.
When checking out, what is a “custom carrier” in the shipping method section?
Choose this option if you have a FedEx or UPS collect account. Click on “Customer Carrier,” select the carrier in drop down menu and add your account number.
How many users can there be on one account?
There is no limit to the number of users on an account. Each user will need to create their own login with email/password. Everyone will be able to see your facilities’ item numbers in the “My Products” section.
Can each user see the entire order history?
Each user can only see the history of orders they have placed.
How can I contact someone with a question?
The fastest and easiest way to connect with our customer service team is using the live chat feature on our website Monday-Friday from 7:30 a.m. until 5 p.m. Central. For more ways to contact Caresfield, please visit our Contact Us page.
Do you have a contract with my GPO?
Let’s take a look! Here are our current GPO contracts. If you currently order through one of our contracted agreements some purchases will also count towards your compliance.
Related: 6 Tips for a Headache-Free ID Band and Label Conversion
Same-Day Shipping
If your order is in stock, we’ll ship it out the same day if you order by 2 p.m. Central or the next business day if the order is placed later in the day.
At Caresfield, we strive to offer quality products at a reasonable price. By making it easy to order supplies online, we hope our online ordering takes the stress out of managing your supply chain!
